Welcome to Waafi Supermarket! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website waafisupermarket.com (the “Site”) or use our services.
1. Information We Collect
When you visit our Site or place an order, we may collect the following information:
- Device Information: We may automatically collect information about your device, such as your IP address, browser type, and operating system, to improve your experience on our Site.
- Personal Information: Your name, phone number, email address, billing address, and shipping address.
- Payment Information: Since we do not accept credit/debit cards, we collect bank transfer details (e.g., account name, transaction ID) to process your payments.
2. How We Use Your Information
We use the information we collect to:
- Prevent fraud and ensure the security of your information.
- Process and fulfil your orders.
- Communicate with you about your orders, updates, and promotions.
- Improve our Site and services.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- To protect our rights, property, or safety, or the rights, property, or safety of others.
- To comply with legal obligations (e.g., court orders or government requests).
4. Payment Information
Since we do not accept credit/debit cards, all payments are made via bank transfer. We only collect the necessary details (e.g., transaction ID) to confirm your payment and process your order.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us using the information below.
- Access the personal information we hold about you.
- Request corrections to your personal information if it is inaccurate or incomplete.
To exercise these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: waafisupermarket101@gmail.com
- Address: Waafi Supermarket, Hargeisa, Somaliland